Shipping & Delivery
1-2 days in Dhaka, 3-5 days nationwide
Delivery Zones & Times
Inside Dhaka
1-2 Business Days
Delivery Charge: ৳60
Outside Dhaka
3-5 Business Days
Delivery Charge: ৳130
Order Processing
Order Confirmation
You'll receive an email confirmation immediately after placing your order.
Processing (1-24 hours)
Our team verifies and prepares your order for shipment.
Shipping Notification
You'll receive tracking information via SMS and email once shipped.
Delivery
Our courier will contact you before delivery. Please be available to receive your order.
Order Tracking
Track your order easily:
- Check your email for the tracking link
- Log in to your account and view order history
- Contact our support team with your order number
Important Information
Delivery Delays
During holidays, festivals, or adverse weather, deliveries may be delayed. We appreciate your patience.
Delivery Contact
Our courier will call you before delivery. Please ensure your phone number is correct and you're reachable.
Failed Delivery
If delivery fails due to incorrect address or unavailability, re-delivery charges may apply. The courier will attempt to contact you 2-3 times.
Shipping FAQs
Do you deliver on weekends?
Yes, we deliver Saturday to Thursday. Friday is a holiday.
Can I change my delivery address?
Yes, contact us within 1 hour of placing the order to change the address.
What if my order is damaged during shipping?
Contact us immediately with photos. We'll replace the item or provide a full refund.
Do you offer express delivery?
Yes, same-day delivery is available in selected Dhaka areas for an additional charge. Contact us for details.
Have Shipping Questions?
Message us and we'll get back to you within 24 hours.
Contact Support
